The Telecom Regulatory Authority of India (TRAI) has mandated that all telecom service providers, including Bharat Sanchar Nigam Limited (BSNL), conduct Know Your Customer (KYC) verification for their customers. This process is crucial for ensuring the security of telecom services and preventing their misuse.
KYC is a process of verifying the identity of customers by collecting and validating their personal information. This information typically includes:
BSNL KYC verification is essential for:
BSNL offers several convenient options for KYC verification:
1. Online Verification:
2. Offline Verification:
3. Video KYC:
The following documents are accepted for BSNL KYC verification:
Document Type | Original Required? |
---|---|
Aadhaar Card | No |
Passport | No |
Driving License | No |
Voter ID Card | No |
PAN Card | No |
Electricity Bill/Telephone Bill (Not older than 3 months) | No |
Bank Passbook (Front page with account number) | Yes |
Note: Customers without any original documents must submit a self-attested photocopy along with an attestation from a gazetted officer or a BSNL authorized representative.
To ensure a smooth KYC verification process, avoid the following common mistakes:
Once your KYC verification is complete, you will receive a confirmation message from BSNL. Your SIM card will be activated within 24 hours. You can now enjoy uninterrupted telecom services from BSNL.
If you have not yet completed your BSNL KYC verification, we urge you to do so immediately. A valid KYC verification is essential for ensuring the security of your telecom services and preventing their misuse.
A customer visited a BSNL customer care center for KYC verification. He handed over his Aadhaar card to the executive.
"Is this your address?" the executive asked.
The customer looked at his card and exclaimed, "But that's my father's address!"
"Oh, so you're verifying your father's KYC?" the executive chuckled.
A university professor rushed to the BSNL customer care center in a panic.
"I've lost my ID proof!" he exclaimed.
The executive calmly asked, "What kind of ID proof?"
"My PAN card," the professor replied.
"But you're a professor," the executive said. "Don't you have a university ID card?"
The professor paused and exclaimed, "Oh my! I'm so absent-minded!"
An elderly woman visited a BSNL customer care center for KYC verification. She proudly handed over her voter ID card.
"This card is from 1962," the executive said.
"Yes, I've had it for a long time," the granny replied. "It's a proof of my existence!"
The executive couldn't help but smile and completed the KYC verification process for the determined granny.
Document Type | Original Required? |
---|---|
Aadhaar Card | No |
Passport | No |
Driving License | No |
Voter ID Card | No |
PAN Card | No |
Electricity Bill/Telephone Bill (Not older than 3 months) | No |
Bank Passbook (Front page with account number) | Yes |
Verification Method | Process |
---|---|
Online Verification | Visit BSNL website, upload required documents |
Offline Verification | Visit BSNL customer care center, submit original documents |
Video KYC | Download BSNL self-care app, schedule video call with representative |
Mistake | Impact |
---|---|
Submitting incomplete or incorrect documents | KYC verification may be delayed or rejected |
Using expired documents | Documents must be valid and within the specified time frame |
Not providing supporting documents | KYC verification may be rejected |
Not fulfilling the residence requirement | KYC verification may not be possible outside of the circle of residence |
Submitting documents for a minor | KYC verification is only possible for individuals 18 years of age or older |
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