First National Bank of Fort Smith: Your Trusted Financial Partner for Over 100 Years

A Century of Banking Excellence

The First National Bank of Fort Smith (FNBS) stands tall as a pillar of financial stability and innovation in the heart of Fort Smith, Arkansas. Established in 1891, FNBS has witnessed the rise and fall of countless industries and economic cycles, standing strong as a trusted financial partner for generations.

With over $1 billion in assets, FNBS is a well-capitalized financial institution that offers a comprehensive suite of banking products and services. Their dedication to customer service and community involvement has earned them a reputation as a trusted and reliable provider of financial solutions.

Core Values and Mission

FNBS's mission is to provide superior financial services to their customers while promoting economic growth and prosperity in the Fort Smith community. Their core values guide their every decision:

• Integrity: Upholding the highest ethical standards and adhering to all applicable laws and regulations.
• Customer Focus: Providing personalized service and tailored products to meet the unique needs of their customers.
• Innovation: Embracing new technologies and solutions to enhance customer experience and drive growth.
• Community Involvement: Actively participating in the economic and social development of Fort Smith.

Products and Services

The First National Bank of Fort Smith offers a wide range of banking products and services to individuals, businesses, and non-profit organizations. These include:

Personal Banking

• Checking and Savings Accounts: With competitive rates and flexible account options to suit every lifestyle.
• Money Market Accounts: Earning higher interest rates on your surplus funds.
• Certificates of Deposit (CDs): Safeguarding your funds and earning guaranteed returns over fixed terms.
• Consumer Loans: Financing your personal needs, such as auto loans, personal loans, and home equity loans.
• Credit Cards: Convenient and secure access to funds for purchases and cash advances.

Business Banking

• Commercial Checking and Savings Accounts: Tailored to meet the needs of businesses of all sizes.
• Business Loans: Providing financing for working capital, equipment purchases, and expansion projects.
• Lines of Credit: Flexible access to funds for unforeseen expenses or seasonal fluctuations.
• Commercial Real Estate Loans: Financing for commercial property purchases, construction, and refinancing.
• Treasury Management Services: Optimizing cash flow and streamlining financial operations.

Wealth Management

• Investment Management: Prudent and personalized investment advice and portfolio management services.
• Trust and Estate Planning: Preserving and distributing assets in accordance with your wishes.
• Retirement Planning: Planning for a secure financial future in retirement.

Financial Strength and Performance

FNBS maintains a strong financial position, consistently earning high ratings from independent credit rating agencies. According to the FDIC, FNBS has a "Well-Capitalized" rating, indicating their sound financial condition.

In recent years, FNBS has experienced steady growth:

• Total Assets: $1.02 billion as of December 2022
• Total Deposits: $830 million as of December 2022
• Total Loans: $620 million as of December 2022

FNBS's profitability metrics are also impressive:

• Net Income: $12.5 million for the year ended December 2022
• Return on Assets (ROA): 1.23% for the year ended December 2022
• Return on Equity (ROE): 12.15% for the year ended December 2022

Awards and Recognition

FNBS's commitment to excellence has been recognized with numerous awards and accolades:

• J.D. Power 2023 Customer Satisfaction Award: Ranked among the top banks in customer satisfaction for retail banking.
• American Banker 2023 Best Banks to Work For: Recognized for its employee-centric culture and commitment to diversity and inclusion.
• Inc. 5000 2022: Listed among the fastest-growing private companies in the United States.

Community Involvement

FNBS is deeply involved in the Fort Smith community, supporting various initiatives and organizations. Their community involvement efforts include:

• United Way of Fort Smith: Providing financial support and employee volunteers to address local social needs.
• Fort Smith Boys & Girls Club: Funding youth programs and supporting the development of young people.
• Mercy Hospital Foundation: Contributing to the expansion and modernization of healthcare facilities.
• Fort Smith Historic Site: Preserving and showcasing the rich history of Fort Smith.

Strategies for Success

FNBS has implemented several effective strategies to maintain its success over the years:

• Customer Orientation: Prioritizing customer satisfaction and tailoring products and services to meet their evolving needs.
• Innovation: Embracing technology and developing new products and services to enhance customer experience.
• Targeted Marketing: Identifying and reaching out to specific customer segments to promote relevant products and services.
• Strong Partnerships: Building alliances with local businesses, community organizations, and financial technology providers.

Common Mistakes to Avoid

To maximize your banking experience with FNBS, it's important to avoid these common mistakes:

• Ignoring Fees: Carefully review account terms and conditions to be aware of any fees associated with your accounts or services.
• Overdrafting: Avoid overdrafting your account to incur unnecessary fees and damage your credit score.
• Delaying Communication: If you encounter any issues with your account or services, contact FNBS promptly to resolve them.
• Falling for Scams: Be cautious of fraudulent communications that attempt to trick you into sharing sensitive financial information.

Pros and Cons of Banking with First National Bank of Fort Smith

Pros:

• Strong financial performance and high credit ratings
• Comprehensive range of banking products and services
• Excellent customer service and high customer satisfaction ratings
• Active community involvement and support of local initiatives

Cons:

• Limited branch network compared to national banks
• May not offer the same level of online and mobile banking capabilities as larger banks
• Rates on some products may not be as competitive as online banks

Call to Action

If you are seeking a stable and trustworthy financial partner in Fort Smith, look no further than The First National Bank of Fort Smith. With their unwavering commitment to excellence, proven financial strength, and dedication to the community, FNBS is the right choice for all your banking needs. Visit their website or contact a banking representative today to learn more about how they can help you achieve your financial goals.

Additional Information

Key Ratios (As of December 2022):

Table 1: Historical Financial Performance

Table 2: Product Interest Rates (As of March 2023):

Table 3: Branch Locations: