Introduction
Amidst the unprecedented economic challenges posed by the COVID-19 pandemic, the Reserve Bank of India (RBI) introduced a moratorium facility to provide temporary relief to borrowers. This moratorium allowed eligible customers to defer their loan repayments for a specified period. RBL Bank is among the leading financial institutions that offered this moratorium facility to its customers. However, due to the evolving situation, many customers face concerns and require assistance regarding the moratorium process. This comprehensive guide aims to provide detailed information on the RBL Bank moratorium customer care number, its scope, and essential steps to access this facility.
To assist customers with their moratorium-related queries, RBL Bank has designated a dedicated customer care number:
RBL Bank Moratorium Customer Care Number: 1800 103 2010
Other Contact Options:
The RBL Bank moratorium facility was initially introduced in March 2020 and has been extended on several occasions. The latest RBI guidelines stipulate that eligible borrowers can avail of the moratorium facility for up to six months. However, it's important to note that this facility is intended for borrowers who have been adversely affected by the COVID-19 pandemic.
Borrowers who meet the following criteria may be eligible for the moratorium:
Customers who wish to request a moratorium from RBL Bank can follow these steps:
While the moratorium facility offers temporary financial relief, it's important to consider the following before applying:
Once the moratorium period ends, borrowers will be responsible for resuming their loan repayments. To manage these repayments effectively, consider the following strategies:
Pros | Cons |
---|---|
Temporary financial relief | Accumulated interest during moratorium |
Avoids loan default | May negatively impact credit score |
Supports economic recovery | Can prolong debt repayment |
The RBL Bank moratorium customer care number provides borrowers with a direct channel to access support and guidance regarding the moratorium facility. By understanding the eligibility criteria, benefits, and considerations associated with the moratorium, customers can make informed decisions about whether this facility is right for them. It's important to remember that the moratorium is a temporary solution, and borrowers must proactively manage their finances after the moratorium period ends. By following the strategies outlined in this guide, customers can effectively manage their moratorium repayments and mitigate the long-term financial impact of COVID-19.
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