Order Checks from Citizens Bank: A Comprehensive Guide

Ordering checks from Citizens Bank is a convenient and secure process that can be completed in a few simple steps. This comprehensive guide will provide you with all the information you need to order checks online or through the mail, including costs, design options, and delivery times.

Ordering Checks Online

Step 1: Visit Citizens Bank's Website

• Go to the Citizens Bank website at https://www.citizensbank.com.
• Hover over the "Banking" tab and select "Checks" from the drop-down menu.
• Click on the "Order Checks" button.

Step 2: Select Your Check Design

• Choose from a variety of check designs, including classic, modern, and personalized options.
• Preview the designs online and select the one that best suits your style and needs.

Step 3: Customize Your Checks

• Enter your account information and personal details.
• Select the number of checks you want to order.
• Add any special features, such as check fraud protection or duplicate checks.

Step 4: Review and Submit Your Order

• Carefully review your order summary to ensure all information is correct.
• Select the delivery method (standard or expedited) and pay for your order using a debit card or ACH transfer.

Ordering Checks by Mail

• Download the Citizens Bank Order Checks form from the bank's website: https://www.citizensbank.com/documents/pdf/rc-orderchecks.pdf
• Fill out the form with your account information, check design choice, and number of checks needed.
• Mail the completed form and a check or money order for the total amount to:

Citizens Bank
P.O. Box 15130
Portland, ME 04112-5130

Check Costs and Delivery Times

• Personal checks: $14.95 for a box of 50 checks, $19.95 for a box of 100 checks
• Business checks: $24.95 for a box of 50 checks, $29.95 for a box of 100 checks
• Duplicate checks: $6.00 per 50 checks
• Standard delivery: 7-10 business days
• Expedited delivery: 3-5 business days (additional $5.00 fee)

Benefits of Ordering Checks from Citizens Bank

• Convenience: Order checks online or by mail without visiting a branch.
• Variety of designs: Choose from a wide range of professional and stylish check designs.
• Personalization options: Add your name, address, and a message to make your checks unique.
• Security features: Protect your financial information with various security features, such as watermarks, microprinting, and check fraud protection.
• Fast and reliable delivery: Get your checks delivered within a few business days.

Why It Matters

Ordering checks from Citizens Bank is essential for managing your finances effectively. Here's why:

• Convenience: Checks are an easy and widely accepted form of payment. Ordering them from Citizens Bank ensures a convenient way to make payments without the need for cash or credit cards.
• Security: Checks offer enhanced security compared to cash, reducing the risk of theft or fraud. Citizens Bank's checks incorporate advanced security measures to protect your financial information.
• Personalization: Personalized checks add a touch of professionalism and individuality to your financial dealings, making a great impression on recipients.

Stories and Lessons Learned

Story 1:

Sarah, a small business owner, needed to order new business checks for her expanding company. She ordered them from Citizens Bank online and opted for the expedited delivery service. The checks arrived within three business days, saving her time and ensuring her business operations ran smoothly.

Lesson Learned: Ordering checks online with expedited delivery can be a time-saver for busy individuals and businesses.

Story 2:

John, a retiree, received a fraudulent check from a scammer claiming to be from a government agency. He realized it was a scam and did not cash the check, preventing a potential financial loss.

Lesson Learned: Check fraud is a serious issue, and being vigilant about security features can help prevent financial losses.

Story 3:

Mary, a recent college graduate, ordered personalized checks from Citizens Bank. She included her new address and a graduation quote on the checks. Receiving her first box of customized checks made her feel like a real adult and gave her a sense of financial independence.

Lesson Learned: Personalized checks can be a symbol of financial responsibility and a reminder of milestones achieved.

Frequently Asked Questions (FAQs)

Q1: Can I order checks from Citizens Bank if I'm not a customer?

• A: No, you must be an existing Citizens Bank customer to order checks.

Q2: How do I activate my new checks?

• A: Once you receive your checks, you will need to activate them by signing the signature card included with your order and returning it to Citizens Bank.

Q3: What should I do if I lose or have my checks stolen?

• A: Report lost or stolen checks to Citizens Bank immediately by calling 1-866-870-2421 or logging into your online banking account.

Q4: Can I cancel my check order?

• A: Yes, you can cancel your check order by contacting Citizens Bank customer service before the checks are printed.

Q5: How often should I order new checks?

• A: The frequency of ordering new checks depends on your usage rate. It is generally recommended to order a new box of checks when you have approximately 50 checks remaining.

Q6: Can I order checks with a joint account?

• A: Yes, you can order checks with a joint account by providing the account information and signatures of all joint account holders.

Call to Action

Order your checks from Citizens Bank today and enjoy the convenience, security, and personalization that come with our premium check products. Whether you choose to order online or by mail, we make the process easy and secure. Visit our website or contact our customer service team to get started.